Accessibility Statement

Our Commitment

At The Place For Belonging, we are committed to ensuring that everyone—regardless of ability, technology, or circumstance—can access information, services, and supports through our website and digital platforms.

We aim to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as recommended under Australian accessibility best practice.

We recognise the rights of people with disability under the Disability Discrimination Act 1992 (Cth), the Human Rights Act 2019 (Qld), and the principles of the NDIS Practice Standards, which require service providers to deliver inclusive, accessible, and equitable supports.

 

How We Support Accessibility

We work towards maintaining a website that is:

  • Perceivable: Clear text, readable formatting, alt text for images, compatible with screen readers.
  • Operable: Keyboard-navigable, logical structure, consistent menus and headings.
  • Understandable: Plain English, predictable layouts, and clear instructions.
  • Robust: Compatible with modern assistive technologies and web browsers.

     

In addition, we aim to ensure:

  • Videos and media will include captions and transcripts where possible.
  • Colour contrast meets accessibility standards.
  • Forms are simple, labelled correctly, and easy to complete.
  • Content is reviewed regularly for clarity, readability, and inclusiveness.

     

Ongoing Improvements

Accessibility is an ongoing priority. We are actively improving our website to remove barriers, improve navigation, and support the needs of all users, including those with cognitive, sensory, physical, and psychosocial disabilities.

We welcome feedback that helps us enhance accessibility and user experience.

 

Need Assistance?

If you experience difficulty accessing any part of our website or need information in an alternative format, please contact us:

Phone: 0405 030 595
Email: [email protected]

We will respond promptly and work with you to provide the information or support you need.